Proposal protects what matters most to customers with limited change – a one-price-goes-anywhere Universal Service, choice of First and Second Class services, with First Class letters still delivered six days a week

This is part of Royal Mail’s strategy to continue to make sending and receiving parcels as convenient as possible by adding more choice.

We published our results for the third quarter and nine months ended December 2023 on Thursday 18 January 2024.

We've also set an ambitious new 50gco2e parcel target.